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South West Transit Association

CAP METRO: Radio Controller


This position reports to the Manager, Operations Control Center (OCC) and is responsible for monitoring and reporting incidents involving the Capital Metro service area.  


  • Bachelor’s degree in Public Administration, Transportation/Logistics, Business/Management or a related discipline.  Additional relevant experience may substitute for degree on a year-for-year basis up to four years. 

  • Three (3) years’ experience in transportation, transit, or service related industry. 

Knowledge, Skills and Abilities: 

  • Knowledge of Capital Metro services and experience using public transit as a rider. 

  • Knowledge of principles and practices of transit operations associated with transit service delivery and operations supervision. 

  • Knowledge of computer aided dispatching software for OCC and Field Operations. 

  • Ability to communicate effectively both orally and in writing with diverse customers, employees, contractors, other agencies, public officials, and the public. 

  • Ability to work varied days, hours, and shifts, including weekends as necessary and on-call response to serious accidents or incidents on a 24-hour basis. 

  • Knowledge of the National Incident Management System (NIMS), and the Americans with Disabilities Act (ADA) 

  • Ability to use MS Office including Excel, Outlook, PowerPoint, applications. 


This position is designated as a “stationed” position. Stationed positions are positions in which work is performed predominantly on site at CapMetro facilities or in the field; positions that must be in the office to access specific equipment; or are roles that must be accessible to others. Employees in stationed positions are assigned individual workspace and are expected to generally work in the office 4 days a week. CapMetro is in the early stages of mobility planning and the mobility status of this position could be subject to change. 


Capital Metro is deeply committed to building a workplace where inclusion is not only valued but prioritized. We are proud to be an equal opportunity employer and committed to creating a welcoming and diverse environment. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, age, or any other protected characteristic as outlined by federal, state or local laws. Capital Metro makes hiring decisions based solely on qualifications, merit, and organization needs at the time. 




For more information and to apply, visit: 

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