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South West Transit Association

CapMetro: Assistant Chief Administrator

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The Assistant Chief of Police reports to the Chief of Police (titles pending TCOLE approval).  This position provides Capital Metropolitan Transportation Authority (CapMetro) with leadership of the agency’s police department.  The Assistant Chief of Police is responsible supporting the Chief of Police in development, implementation, operation, and management of CapMetro’s police department. The Assistant Chief of Police performs professional and supervisory work directing CapMetro’s police department including the development, management and administration of policies, procedures, and systems necessary to safeguard CapMetro’s assets and ensure the security and safety of both employees and the riding public at CapMetro facilities and on CapMetro transit system vehicles. This position will require the incumbent to exercise a high level of confidentiality and independent judgment. 

Note: The duties and primary responsibilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of duties.

•Provide leadership to the CapMetro Police Department and effectively guide the tactical and strategic operations.
•Assess agency security incidents to formulate a policing strategy consistent with organizational philosophy and the strategic plan.
•Proactively communicate with executive leadership and employees in identifying strengths and opportunities on police matters.
•Maintain knowledge of industry trends, police technology and global and regional risk factors.
•Develop detailed annual goals and objectives for the department, including Key Performance Indicators that are consistent with CapMetro’s strategic plan.
•Plan, direct and control department resources, and staff including operating and capital budgets.
•Ensure full compliance of police related areas within the CapMetro Security and Emergency Preparedness Plan (SEPP).
•Develop and monitor department budget to remain within approved budget and explain variances.
•Prepare management reports and presentations on police programs and related incidents. Perform data analysis to improve system public safety.
•Maintain close liaison with government and industry security, law enforcement agencies, intelligence professionals, and community organizations.
•Direct criminal incident investigations occurring on the system and its facilities.  
•Interface with regulatory community and represent CapMetro during regulatory compliance inspections.
•Make presentations to CapMetro executives and board of directors on policing matters.
•Ensure compliance with records management standards.
•Ensure timeliness and accuracy of National Transit Database Reporting (NTD).
•Evaluate the police department structure and team plan for continual improvement of the efficiency and effectiveness of the group as well as providing individuals with professional and personal growth with emphasis on opportunities (where possible) for individuals.
•Ensure good public relations with various community agencies and citizens.
•Respond swiftly to employees’ complaints and provide necessary solution to the problem.
•Support Capital Metropolitan Transportation Authority’s Safety Management Systems (SMS) process by ensuring staff follows safety and security policies, considers safety in every action, and ensures safety and security concerns are reported.
•Perform other duties as required and/or assigned.


•Bachelor’s degree in business, public administration, management, criminal justice, or related field. Related experience may substitute for educational requirements on a year for year basis.
•Eight (8) years of progressively responsible supervisory or command experience in transit policing, municipal policing, or public safety.
•Eight (8) years of progressively responsible supervisory or command experience in emergency management experience in transportation, public safety or law enforcement.
•Certified to at least ICS-400: Advanced Incident Command System, Command and General Staff
•Experience in a multi-modal (bus and rail) transit property preferred.

Knowledge, Skills, and Abilities:
Thorough knowledge of security-related regulatory standards in the transit industry.
Ability to formulate and execute strategic and tactical plans to successfully complete projects.
Ability to organize and present ideas, proposals, and recommendations effectively, both orally and in writing; and the ability to work well within all levels of CapMetro, Board of Directors, contractors, and the community.
Ability to demonstrate a fiduciary obligation to CapMetro in handling materials and information of a confidential nature.
Ability to effectively manage and direct consultants and contractors.
Ability to find solutions to complex interpersonal, technical, financial, legal, and administrative problems.
Ability to work independently; to communicate effectively with co-workers, contractors, other Authority personnel and the public; to organize and manage data and manage projects.
Ability to manage a high volume fast paced department, to develop staff, to organize and present data and proposals both orally and in writing.
Must have the ability to conduct research, develop data, process data, and integrate data into documents.
Excellent written and verbal communication skills.
Ability to apply sound judgment in the resolution of difficult and complex problems.

•Work with a diverse, collaborative and energetic workforce whose focus is to bring innovation into the industry and how we serve our customers and team members.
•Utilize our free and reduced fare transit service to get to the office and then plan to hit the gym (for free) and work with our onsite trainers, before heading back home.
•If you have children between the ages of 6 months and 6 years old, enroll them in the onsite award-winning Child Care and Learning Center.
•…and much more!

Capital Metro is deeply committed to building a workplace where inclusion is not only valued but prioritized. We are proud to be an equal opportunity employer and committed to creating a welcoming and diverse environment. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, age, or any other protected characteristic as outlined by federal, state or local laws. Capital Metro makes hiring decisions based solely on qualifications, merit, and organization needs at the time.


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