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WHO WE'RE LOOKING FOR

Do you have a knack for people, with a bleeding heart for your community? Have you always wanted to lend a hand, but didn't know where to start? We've got just the opportunity for you.

The Communications Intern reports directly to the Manager of Community Outreach. This position is responsible for supporting the Transit Adventures program, an award-winning Transportation Demand Management (TDM) offering of Capital Metro. Assist in hosting transit trips for groups of 10 – 40 people, recruiting participants, creating event registration pages, developing trip itineraries, and gathering survey data. This role may also include tabling and public speaking.

WHAT YOU'LL BE DOING

•Assist with community programs such as Try Transit, with staff leading Transit Adventures in the urban core.
•Create registration landing pages using Eventbrite.
•Generate itineraries and prepare a printed Trip Plan for program participants.
•Serve as a tour guide during Transit Adventures, as assigned.
•Develop relationships with community organizations and encourage them to host a Transit Adventure to increase their familiarity with transit options in the region.
•Collaborate with staff on TDM programs such as Smart Trips, Commute Solutions, Transit Adventures, and other projects.
•Support program evaluation by using existing survey tools.
•Provide administrative, technical and public relations support to the Community Engagement department.
•Assist in various project management functions.
•Support Capital Metropolitan Transportation Authority’s Safety Management Systems (SMS) process by following safety and security policies, considering safety in every action and reporting safety and security concerns.
•Perform related duties as required and/or assigned.

WHAT YOU BRING

•Currently enrolled in a bachelor program in English, Communications, Public Relations, Public Policy, Urban Planning or a similar field.
•Proficiency in Microsoft Office: Word, PowerPoint, Excel, Outlook.
•Experience using email newsletter and event registration websites.

Knowledge, Skills and Abilities
•Strong communication skills, both written and verbal.
•Detail oriented, organized, and creative.
•Inquisitive, self-starter who can effectively engage with community organizations to generate interest in transit.
•Ability to work independently and as a reliable team member.
•Knowledge of and dedication to customer service and working team concepts.
•Familiarity using public transportation, as well as commuting by bike and foot.

WHAT’S IN IT FOR YOU

•Work with a diverse, collaborative and energetic workforce whose focus is to bring innovation into the industry and how we serve our customers and team members.
•When not working remotely, utilize our free and reduced fare transit service to get to the office and then plan to hit the gym (for free) and work with our onsite trainers, before heading back home.
•…and much more!

WHAT YOU SHOULD KNOW
Capital Metro is deeply committed to building a workplace where inclusion is not only valued but prioritized. We are proud to be an equal opportunity employer and committed to creating a welcoming and diverse environment. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, age, or any other protected characteristic as outlined by federal, state or local laws. Capital Metro makes hiring decisions based solely on qualifications, merit, and organization needs at the time.

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