This position reports to the Chief Operations Officer and works with other supervisors to provide first line supervision in the daily operations of public transit service.

Primary Duties:

• Supervises daily bus operations including assisting operators in resolving operational problems and providing street-side service.
• Establish effective professional relationships with subordinates through communication and coaching.
• Supervises operations personnel which includes: conducting performance evaluations; ensuring employees follow policies and procedures; and making disciplinary decisions on an as needed basis.
• Provides customer service support to the public and complaint resolution.
• Oversees daily work assignments to ensure adequate coverage of all routes.
• Monitors, creates, and coordinates route detours and special routes.
• Investigates all incidents and accidents.
• Prepares reports as required and administrative elements like payroll and leave authorization and dispatch supervision.
• Serves as a liaison to planning dept. regarding routes and amenities.

Minimum Qualifications:

• Ability to communicate effectively, including presentation abilities and professional writing skills.
• Ability to establish and maintain an effective and cooperative working relationship with employees and provide excellent customer service to the general public.
• Ability to make independent judgment based on knowledge of transit operations, labor contract, and company policies.
• Proficient with computers, Microsoft Office, and other technology.
• Ability to obtain and maintain a CDL w/ air brake and passenger endorsement.
• Three years of prior supervisory experience preferred.
• Bilingual in Spanish a plus.

Topeka Metro offers an excellent benefit package including free employee health insurance, personal paid time off, paid holidays, and KPERS retirement.

Applicants must satisfactorily pass a background check, pre-employment drug screen, post offer functional employment test, and DOT medical exam.

Submit cover letter and resume to:

Topeka Metro

201 N. Kansas Ave.

Topeka, KS  66603

resumes@topekametro.org

Topeka Metro is an equal opportunity employer committed to equal employment opportunities for all persons and will make all employment decisions, including hiring, on the basis of merit and ability without regard to, race, religion or creed, color, sex (including pregnancy, gender identity and sexual orientation), national origin, political affiliation, military or veteran status, disability, age, genetic information, or any other  basis prohibited by local, state, or Federal law. Topeka Metro also prohibits retaliation. Topeka Metro is a Drug Free Workplace.